Questão de Língua Inglesa

4 READ TEXT II AND ANSWER QUESTIONS 15 TO 17: MSN Spam Postman Delivers Twice By Sean Michael Kerner May 26, 2005 As part of its spam fighting efforts, Microsoft today announced a pair of new services to help users and ISPs fight the deluge. MSN Postmaster is a new online resource that Microsoft is making available globally in 10 different languages to help users and ISPs understand when and why MSN's popular Hotmail service considers an e-mail to be spam. The Postmaster service provides a variety of tools and information resources that will help streamline the 10 reporting of e-mail abuse, as well as improve the delivery of legitimate commercial e-mail messages. Microsoft claims that its MSN Hotmail service has over 200 million user accounts worldwide and, as such, can provide a wealth of e-mail activity data. The other new service announced today by Microsoft is Smart Network Data Services, which is currently just a preview release and only available in English. The service is geared toward ISPs and reports on e-mail traffic characteristics sent from the ISP's IP range to 20 Hotmail. The characteristics will help ISPs determine the volume of e-mail coming from under their auspices that is considered spam by the Hotmail service. (www.internetnews.com/xSP/article.php/3508171)