Questão de Língua Inglesa

The genre of "business emails" requires specific pragmatic competence regarding register and move structure. Mark T (True) or F (False) for the statements regarding the linguistic features of this genre. (__)The use of the passive voice (e.g., "The payment has been processed") is frequently employed to depersonalize the message and mitigate face-threatening acts, focusing on the process rather than the agent. (__)Business emails must always follow a rigid chronological narrative structure, similar to a literary text, to ensure that the recipient understands the history of the company. (__)The use of emojis and slang is now considered the standard for all business communication, replacing formal salutations and closings entirely to build rapport. (__)Nominalization (e.g., "implementation" instead of "implement") is avoided at all costs in business emails because it makes the text too dense and difficult to read for international partners. Select the alternative that presents the correct sequence, from top to bottom.